Operational Excellence: Technical topics and real-life questions, answered.

"The Ghost in the Machine"

Sometimes the seemingly "stupid questions" are the ones that hold the key to solving the most puzzling mysteries. So don't ever be...

Pinpointing the Root of the Problem

"My system did what it was told to do. Go talk to the other vendors" is not the answer you expect to hear from your suppliers when...

When a Certified Quality Process Falls Short

Having a "certificate" does not guarantee the end product or service is fit-for-purpose. In order to ensure the quality of a deliverable...

IV&V Ensures Return on Investment; Both for You and Your Customers

When R&D, Qualification, or Internal Testing are shortened to save development time, the resulting product is likely destined to fail. A...

"Oops!" has no place in Engineering

Competent engineers rely on their knowledge, experience, diligence, and deductive reasoning to make decisions. When either is missing, a...